Shipping policy

# Shipping & Delivery Policy

At **BRALCON, Online Quality Store and REORIC**, we make every effort to process and dispatch your orders as quickly as possible.

## Order Processing & Dispatch

Once your order is successfully placed and payment is confirmed, our team will process your order and arrange for dispatch.

We always try our best to **dispatch your order at the earliest possible time**.

Once your order is shipped, you may receive tracking details through the available communication channels, wherever applicable.

## Delivery

We work with trusted logistics and courier partners to deliver your order to your provided address.

We will make every possible effort to ensure that your order reaches you **as quickly as possible**.

However, actual delivery time may vary depending on factors such as:

* Delivery location
* Courier/logistics partner
* Weather conditions
* Heavy rain, floods or other natural events
* Public holidays
* Festivals and peak shopping periods
* Transportation or operational disruptions
* Unforeseen or exceptional circumstances

In such situations, delivery may take longer than usual.

**We request you to kindly be patient in case of an unexpected delay.** Our team and logistics partners will make reasonable efforts to deliver your order as soon as possible.

## Tracking Your Order

Where tracking is available, tracking details will be shared with you once your order has been dispatched.

You can use the tracking information provided to check the latest status of your shipment.

## Incorrect or Incomplete Address

Please make sure that your shipping address, mobile number and other delivery details are correct at the time of placing your order.

An incorrect or incomplete address may result in delivery delays or failed delivery.

## Delivery Issues

If you experience any issue with your delivery, including significant delays, damaged packages, incorrect delivery or other concerns, please contact our Customer Care team:

**WhatsApp: 7078074334**

Our team will do its best to understand the issue and help resolve it.

## Our Commitment

We understand that you are waiting for your order and we value your time.

**We will always try our best to get your order to you as quickly and safely as possible.**

Thank you for your patience and for choosing us.