Terms of service
# Terms & Conditions
**Last Updated: August 2026**
Welcome to our website. By accessing or using this website and placing an order, you agree to the following Terms & Conditions.
## 1. About Our Store
This website offers products from **BRALCON, Online Quality Store and REORIC**.
We make reasonable efforts to ensure that product information, images, prices and availability displayed on the website are accurate and up to date.
## 2. Products & Information
Product images are provided for reference and the actual product may have minor differences in colour, packaging or appearance.
Customers are advised to read the product description, ingredients, usage instructions and other information provided on the product page before purchasing.
## 3. Product Prices
All prices displayed on the website are subject to change without prior notice.
We make every effort to display correct pricing. In the unlikely event of an incorrect price or product information due to a technical or human error, we reserve the right to correct the information and, where necessary, cancel the affected order with a full refund.
## 4. Orders
Once an order is placed, you will receive an order confirmation through the available communication channels.
We reserve the right to cancel an order in exceptional circumstances, such as product unavailability, pricing errors, technical issues or suspected fraudulent activity.
If we cancel an order after payment has been received, the applicable amount will be refunded.
## 5. Cancellation
Orders can be cancelled **before dispatch**.
Once an order has been dispatched, cancellation is not possible.
For complete details, please refer to our **Cancellation Policy**.
## 6. Returns & Refunds
If you face any issue with your order or product, please contact us on:
**WhatsApp: 7078074334**
We will make every reasonable effort to resolve your concern. If we are unable to satisfactorily resolve the issue, we will provide a **full refund as per our Return & Refund Policy, without deducting shipping charges**.
Please refer to our **Return & Refund Policy** for complete details.
## 7. Shipping & Delivery
We always try our best to process and deliver orders as quickly as possible.
Delivery may sometimes be affected by holidays, weather conditions, rain, transportation issues or other exceptional circumstances beyond our control.
For complete details, please refer to our **Shipping & Delivery Policy**.
## 8. Website Usage
You agree to use this website only for lawful purposes and not to:
* Misuse or damage the website
* Attempt unauthorized access
* Use the website for fraudulent activities
* Copy or misuse our content, images, logos or brand information without permission
## 9. Intellectual Property
All website content, including logos, brand names, product images, text, graphics and other materials, belongs to us or our respective partners and may not be copied or used without permission.
## 10. Third-Party Services
Our website may use trusted third-party services such as payment gateways, courier partners, technology providers and other service providers to help us operate our business.
Their services may be subject to their own terms and policies.
## 11. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our products, services or business.
Any updated version will be published on this page.
## 12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
**Email:**
[anujain.tech@gmail.com](mailto:anujain.tech@gmail.com)
[reoricindia@gmail.com](mailto:reoricindia@gmail.com)
**WhatsApp Customer Care:**
7078074334
### Our Commitment
We aim to provide a simple, transparent and trustworthy shopping experience.
**Your satisfaction and trust are important to us.**